Jonny Swain Tennis Coaching

Frequently Asked Questions

Everything you need to know about booking sessions, using credits and managing your account.

Go to the Sessions page, choose a session, and click Book Session. If you have credits, they’ll be used automatically. If not, you can pay at checkout.

Yes. You can select multiple sessions and book them all together in one checkout.

Yes. Your account stores your session credits, bookings and cancellations.

Session credits are used to book sessions. Buy a pack, receive credits, then use those credits when booking.

Lite Pack: 4 credits
Medium Pack: 8 credits
Triple Pack: 12 credits
Full Pack: 16 credits

Go to My Account, find your booking, and click Cancel for credit. Your session credit will be returned automatically.

Yes. You cannot cancel within 12 hours of the session start time.

If a session is cancelled, your credit is automatically returned to your account.

Each session needs at least 3 players to go ahead.

No, there is currently no maximum number of players.

No. Once you have booked a session, you cannot book the same session again.

Missed sessions are treated as attended, so credits are not refunded.

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